Request for Technical Support

Your EG Controls local representative is your first source of technical support.  If you need assistance to find the local rep in your area, please click here to connect with our Representer LocaterIf there is no representative in your area, please complete this form and EG Controls will respond to you directly.
Please note:  Technical support is provided at no charge throughout the warranty period.  If your equipment is no longer under warranty, we may require a purchase order or a credit card number to proceed with technical support. 

EG Controls' Job #:  (Six digit # located on the front of your panel)
     Installation Name: 
             Contact Name: 
           Contact Phone:
Description of Problem


Please be prepared to provide a brief description of your problem, along with the name of the installation and the EG Controls' job # shown on the equipment.  An engineer will research your job and contact you as soon as possible.

In case of emergency, call the EG Controls main business number,904.292.0110, during our regular business hours (Monday-Friday, 8am-5pm, EST).  After hours, please send a fax to (904) 292-0119 or email Brian Dail at

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EG Controls, Inc.
11790 Philips Highway
Jacksonville, FL 32256
                     Tel: 904-292-0110     Fax: 904-292-0119     Email:  
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